We’re the MobileKitchen.store team, based in Canada, and we want you stoked with your gear. If something’s off, here’s how we handle refunds and returns—no hoops, just the straight goods.
Returns Made Easy
Got a change of heart? Send it back within 30 days of delivery. It’s gotta be unused, in its box, with all the bits it came with. Reach out to us first at [insert contact email] or [insert number]—we’ll hook you up with a return label. Shipping’s on you unless we goofed up.
Got a change of heart? Send it back within 30 days of delivery. It’s gotta be unused, in its box, with all the bits it came with. Reach out to us first at [insert contact email] or [insert number]—we’ll hook you up with a return label. Shipping’s on you unless we goofed up.
Refunds, No Fuss
Once we get your return and check it’s good, we’ll refund your cash the way you paid—usually hits your account in 5-10 business days. Bought with a card? Might take a bit longer, depending on your bank. We’ll shoot you a note when it’s done.
Once we get your return and check it’s good, we’ll refund your cash the way you paid—usually hits your account in 5-10 business days. Bought with a card? Might take a bit longer, depending on your bank. We’ll shoot you a note when it’s done.
Damaged or Wrong Stuff
If your item shows up busted or isn’t what you ordered, don’t sweat it. Let us know within 7 days, snap a pic if it’s wrecked, and we’ll swap it or refund you—shipping’s on us for these oops moments.
If your item shows up busted or isn’t what you ordered, don’t sweat it. Let us know within 7 days, snap a pic if it’s wrecked, and we’ll swap it or refund you—shipping’s on us for these oops moments.
Warranty Stuff
Most gear comes with a manufacturer’s warranty—check your product’s page for the nitty-gritty. If it conks out under warranty, hit us up and we’ll point you to the fix. Our part? Making sure you’re not stuck.
Most gear comes with a manufacturer’s warranty—check your product’s page for the nitty-gritty. If it conks out under warranty, hit us up and we’ll point you to the fix. Our part? Making sure you’re not stuck.
Non-Returnable Bits
Opened or used items, or stuff we custom-made (if we ever do that), can’t come back—fair’s fair. Same goes if you just don’t vibe with it after giving it a whirl.
Opened or used items, or stuff we custom-made (if we ever do that), can’t come back—fair’s fair. Same goes if you just don’t vibe with it after giving it a whirl.
Need Help?
We’re here—email support@mobilekitchen.store. Our crew’s got your back, no runaround.
We’re here—email support@mobilekitchen.store. Our crew’s got your back, no runaround.